SHIPPING

We ship every order with care—and keep you updated along the way.

• Processing: 1–2 business days

• Estimated U.S. delivery: 3–4 business days after shipment

• Free U.S. shipping on qualifying orders over $35

• Tracking sent by email when your order ships

Processing

Standard orders are prepared within 1–2 business days. Business days are Monday through Friday, excluding holidays.

Custom or personalized orders may require additional production time. Any different timeframe will be shown on the product page or confirmed with you before production begins.

Shipping Rates & Delivery

Available shipping options and rates are displayed at checkout.

Free standard shipping applies to U.S. orders with a merchandise subtotal over $35 after discounts and before taxes and shipping charges.

U.S. orders typically arrive within 3–4 business days after shipment. Delivery dates are estimates and may be affected by carrier delays, weather, holidays or destination.

Tracking & Delays

You will receive tracking information by email when your order ships. Tracking may take up to 24 hours to update after the carrier receives the package.

If we cannot ship within the timeframe promised, we will contact you and offer the choice to accept the delay or cancel the affected order for a full refund.

Shipping Addresses

Please verify your shipping address before completing checkout. Contact us immediately if it needs to be corrected.

Address changes cannot be guaranteed after an order begins processing. Additional shipping charges may apply when an order must be resent because an incorrect or incomplete address was provided at checkout.

International Shipping

We ship internationally, including to Caribbean destinations. Delivery times vary by location and carrier.

Customers are responsible for customs duties, import taxes, brokerage charges and other fees required by the destination country. These charges are not included in the product or shipping price unless specifically stated at checkout.

International customs processing may delay delivery.

Missing or Damaged Packages

If tracking has stopped updating, shows delivery but the package cannot be located, or the package arrives damaged, contact us through our Contact page with your order number.

For damaged packages, include photographs of the item and packaging. We will review the issue and help determine the appropriate replacement, refund or carrier investigation.